Privacy Policy

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Last updated: January 4, 2025

ByteHeadz ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This privacy policy explains what we collect, how we use it, who we share it with, and what choices you have.

We collect the following types of information:

• Identifiers such as your name, email address, phone number, mailing address, and IP address.
   
• Commercial information such as records of services you’ve purchased or interacted with.
   
• Technical and usage information including browser type, device type, pages visited, and general location inferred from your IP address.
   
• Communication data such as emails, support messages, and chat transcripts.
   
• Text message data that you voluntarily provide when you opt in to receive SMS communication from us.
   

Important note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your personal information to:

• Provide and maintain our services.
   
• Improve and personalize your experience.
   
• Communicate with you, including responding to inquiries and sending service-related notices.
   
• Send promotional content (only if you have opted in).
   
• Comply with legal obligations.
   
• Detect and prevent fraud or misuse of our services.

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the type of information and the context in which we collect it. We typically process data because:

• You gave us consent.
   
• We need it to perform a contract with you.
   
• It serves a legitimate business interest and is not overridden by your data protection rights.
   
• We are required to do so by law.
   

If you are in the EEA, UK, or California, you have certain rights related to your personal data, including the right to:

• Access the personal information we hold about you.
   
• Correct or update inaccurate data.
   
• Request deletion of your data.
   
• Object to or restrict how we use your data.
   
• Withdraw consent at any time (this will not affect processing that has already occurred).
   
• Request a copy of your data in a portable format.
   
• Opt out of the sale or sharing of personal data (we do not sell your data).
   

To exercise any of these rights, contact us at privacy@byteheadz.com. We may need to verify your identity before processing your request.

We do not sell your personal information. We may share it with:

• Trusted service providers who help us operate the website or provide services to you (e.g., hosting, analytics, email, payment processors).
   
• Affiliates or successors if we are involved in a merger, acquisition, or business reorganization.
   
• Government authorities or regulators where required by law.
   
• Legal advisors or others to protect our rights or the safety of others.

We use cookies and similar technologies to:

• Enable basic website functionality.
   
• Analyze traffic and usage to improve the website.
   
• Remember your preferences.
   

You can control or disable cookies through your browser settings. You can also send a Global Privacy Control (GPC) signal to opt out of certain tracking.

We keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Retention times vary depending on the type of data.

We use technical, administrative, and physical safeguards to protect your personal information. However, no system is 100% secure, so we cannot guarantee absolute security.

Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it.

If you are located outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other countries. We ensure appropriate safeguards are in place where required by law.

Our website currently responds to Global Privacy Control (GPC) signals where required. We do not respond to older browser-based Do Not Track (DNT) signals.

We may update this privacy policy from time to time. Any material changes will be posted on this page with a new “Last updated” date. If required, we’ll notify you via email or a notice on our website.

If you have any questions or concerns about this policy or your personal data, please contact us:

ByteHeadz
Attn: Privacy Team
Email: info@byteheadz.com
Phone: +1 (904) 906-4096